PHNX (also referred to as "We' or "Us" or "Our" below) take protecting your privacy seriously and are committed to complying with the General Data Protection Regulation and Data Protect Act 2018. Please use this policy in conjunction with Our terms and conditions. By undertaking any of the activities listed in this policy, you agree that We can use your information and use it as detailed below.
PHNX runs an educational course relating to emotional mastery called Emotional Mastery Foundations (referred to hereon as PHNX | EMF). We operate under a limited company called PHNX Ltd, which is registered in England and Wales, company number xxx. Our registered office is at xxx. You can contact Us via Our contact page.
We will obtain details from you when you:
At PHNX, We use your personal data for internal purposes such as auditing, data analysis, and research to improve our website, marketing, products, services, customer requirements, and communications.
We may also use it to provide any information on services that you have requested or to contact you directly for feedback on your use of Our website and services.
From time to time, We may send important notices related to changes to Our terms and conditions. We do not allow you to opt out of receiving these types of communications because they often contain very important information that We need to share with you.
On occasion, We may use your details to contact you about Our products and services, if We believe they may be of interest to you. We usually do this via email.
At any time, you have the right to ask Us to stop contacting you for marketing purposes. To do this, please send an email to will@phnxeq.com with the title OPT OUT. We will remove you within a 30-day time frame.
Sometimes We may share some of your information with:
A cookie is a small text file that is downloaded onto equipment such as a computer or smartphone when a user accesses a website. It allows the website to recognise the device and store information about the user's past and present actions. Cookies are safe, and more information about them can be found at www.allaboutcookies.org.
You can turn off cookies, but this will affect your experience on Our website as some integral features will be limited. To change your cookie settings, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent Us from storing cookies on your computer hard drive.
We also use cookies and similar software called pixels to count users who have visited Our website after clicking through from one of Our advertisements on another website or in emails, and to collect details of any products purchased. These collect limited information, and it is not possible to identify the user.
Our cookies are used to identify and link website users to their social media accounts. This allows Us to contact the user with marketing, changes in procedure, order information, and other information.
We also use third party website analytics software from time to time on Our site. Website visitors who don't want their data used by Google Analytics can install the Google Analytics opt-out browser add-on.
You are entitled to request the following from PHNX. These are your Data Subject Rights:
More information on these on the Information Commissioner's website at www.ico.org,uk.
Remember to inform Us of any changes to your personal information so We can keep Our records up to date. If you would like to see a copy of the information We hold about you, you can contact Our Data Protection Processor via email on will@phnxeq.com. Should you require a copy of your information, you will need to pay a statutory fee of £10.
We take your privacy seriously and will always keep your information secure by using technical measures and internal processes, so it can't be used for unlawful purposes or be lost or damaged accidently.
However it is difficult to keep communications such as emails secure, unless they are encrypted as they are sent over the internet. Although We do Our best to protect your personal data, We cannot guarantee the full security of it when it is transmitted via Our website or over the internet, so the transmission of data to Us using this facility is at your own risk. We do however use secure connections for Our direct debit pages and online forms.
Please keep any passwords either created by you, or given to you by us, safe and secure.
Personal data in the European Union is protected by data protection laws but please be aware that other countries may not protect your personal data in the same way.
If you use a link from Our website to go to another site, product or service then Our privacy policy will no longer apply. We are not responsible for third-party sites and We would encourage you to read all privacy policies pertaining to those sites, products or services. Should you need assistance identifying or finding these, please email will@phnxeq.com.
We reserve the right to change Our privacy policy at any time and We will always do this via Our website, so please ensure you read it regularly.
If you would like more information about data protection, you can visit the Information Commissioner's site at www.ico.org.uk.
If you wish to contact us, please email Our Data Protection Processor xx via email on will@phnxeq.com.
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